Liberty National Bank Fraud Protection Service
Improved Alert System
In our continuing efforts to keep your accounts secure, we’ve improved our alert system for potential fraud. Here’s how it works:
Remember -- our messages will never ask for your PIN or account number.
- When potential fraud is detected, you will receive an automatic email notification, with the option to reply with “fraud” or “no fraud.”
- One minute after the email, you will receive a text alert, which also has the “fraud” or “no fraud” option.
- If there is no response received, you will then receive automatic phone calls to confirm or deny fraud. The call will also give the option of speaking to a fraud analyst.
Contacting the Fraud Center
If you need to contact the Fraud Center, it will be an automated service and will ask several questions verifying the recent activity on your card.
The Fraud Center will contact you only if potential fraud has been detected on your debit card.
If you notice potential fraud on your debit card and have not been contacted by the Fraud Center, please contact the Bank at 419-674-2430.